Assistant Maintenance Manager

Tucson•Tucson, AZ

12d•$23 - $25

About The Position

ASP – America’s Swimming Pool Company is Tucson’s premier swimming pool service company. We have been operating in the Northeast Tucson area since 2021 with an outstanding reputation, and we pride ourselves on providing resort-quality pool services. To do this we have built a team of dedicated, enthusiastic team members who enjoy delivering professional service and treating each other and our customers with the utmost respect. Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge, and the relentless pursuit of excellence. About You You are the ideal candidate for the Assistant Maintenance Manager position if you Enjoy working with people Act with integrity, accountability, and discipline Are passionate about delivering excellent service Seek to gain superior knowledge Love working outside Practice safety first at all times

Requirements

Positive, can-do attitude
Enthusiastic about working with a team and mentoring others
Passionate about problem solving and providing solutions
Excellent critical thinking skills
Smartphone savvy
Have a valid driver’s license and clean driving record
Can lift and carry 50 lb

Nice To Haves

Pool industry experience
Customer service experience
Management experience
Demonstrated ability to manage a busy and complex schedule

Responsibilities

Provide direct backup and support to the Maintenance Manager on key responsibilities, including:
Setting and managing technician schedules, workflows, and training
Providing direct customer service, responding to complaints and requests, following up on service issues, and discussing products and services
Interacting with ASP’s ops system throughout the day to monitor staff schedules, ensure clear communication with customers, review and process technician notes ("Alerts"), and spot check route stop and job reports
Actively recruit new maintenance accounts and onboard new customers
Manage a swimming pool route that includes cleaning up to 30 swimming pools in a standard workweek, including properly adjusting water chemistry and identifying equipment repair needs
This is not an exhaustive list, and other duties not included above are part of the role as well. With the understanding that such duties are commensurate with the purpose of the job and have been identified as such by management, then such additional duties shall form part of the requirement of this position.