Assistant Maintenance Manager

Tricon American Homes•Nashville, TN

31d

About The Position

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. We strive to be North America's premier rental housing company. Our business philosophy involves taking care of our team first - empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visit Tricon . Job Description The Assistant Manager, Construction, plays a key role in overseeing all renovation, turn, and construction resources. This role ensures proper workflow and quality control while embodying Tricon's core values. This role manages team attendance, time sheets, inventory, and vehicle maintenance, and oversee in-house technicians, superintendents and external vendors. Additionally, the role mentors team members, conducts scope validations, and ensures adherence to service standards and corporate processes.

Requirements

Take ownership of work product and ensure delivery within tight deadlines
Excellent communication skills both written and verbal
Proven experience working well under pressure and self-managing
Ability to adapt and anticipate change
Proficiency with MS Office with a focus on Excel (specifically for basic accounting and math)
Prior Construction leadership experience required
Ability to plan, schedule work activities, anticipate issues, and solve problems
Ability to work effectively with all levels of individuals while inspiring respect and credibility
Proven track record of successfully using technology (computers, mobile devices, project management software, etc.)
High school diploma, BA preferred
Demonstrated attention to detail
Basic financial acumen
Excellent Communicator, both verbal and written
Strong organizational skills and the ability to handle multiple deadlines
Strong project management and coordination skills

Nice To Haves

Knowledge of Yardi preferred

Responsibilities

Act as a training and quality control resource, ensuring proper workflow for all renovation, turn, and construction resources
Set the bar for acting with integrity and demonstrating support for Tricon core values
Manage day-to-day activity of Superintendents and Project Coordinators to include, but not limited to: Attendance (including vacation and sick time coverage); Time sheet review and approval; Inventory replenishment for trucks; and Vehicle care and maintenance
Maintain oversight (for quality, spend, and/or completion) of all work performed by in-house construction technicians and external vendors
Anticipate, advise leadership, and recommend solutions for all potential issues, schedule conflicts, or delays
Conduct weekly team meetings to communicate project updates, completion, or changes
Mentor, teach, and inspire team members by establishing expectations, actively communicating, and providing one-on-one interaction and training as needed.
Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors
Close out of minor turn, major turn, and rehabilitation projects ensuring that all projects meet Tricon quality standards
Conduct scope validation checks for larger, more in-depth renovation projects
Assist with the implementation of corporate processes, training, and enforcement of policy
Adhere to and manage team to standards of service and work procedures
Effectively set and manage to deadlines and KPI goals
Actively participate in bi-weekly Construction KPI meetings
Oversee the scope of work project plans for rehabilitation projects
Oversee and manage (to budget and timeline) all turn work
Ensure construction department objectives and key metrics are met
Communicate with team members to support the development of short and long-range goals
Proactively and courteously communicate with existing and future residents