Assistant Maintenance Director - Marquis at Silverton

CWS Apartment Homes•Cary, NC

51d

About The Position

At CWS, an Assistant Maintenance Director is a combination of hands-on maintenance and customer service. While you enjoy the hands-on work of replacing dishwashers or repairing damaged carpets, it's your customer service skills that set your performance apart. Your maintenance, construction or general labor background provides you the skills to handle any maintenance task, while your customer service skills ensure CWS residents are satisfied and that their homes are in working order.

Requirements

High School diploma or GED
EPA, State, and local certifications
Minimum 1-2 years previous work experience in apartment maintenance or trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC
Able to interpret service requests and schedules in English
Verbal and written communication skills
Able to adhere to set and variable work schedule, including weekends and emergencies as required
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to professionally interact with customers, residents, and guests as needed
Own basic set of hand tools
Able to perform work responsibilities at locations other than assigned property
Able to travel within major metropolitan area and may be required to attend company functions in cities other than assigned location requiring overnight stay
Possess a valid Driver's License with good driving record and current automobile insurance

Nice To Haves

Technical certifications preferred
Knowledge of on-site property management is preferred

Responsibilities

Provide technical and project direction to your maintenance team
Follow up on customer service issues to ensure resolution
Works directly with residents and team members to diagnose, assess and repair maintenance needs
Replace filters and clean air conditioning vents in vacant apartments and occupied units on an as needed basis
Perform HVAC, plumbing, minor electrical, carpentry, and other interior repairs
Service requests made by residents should be completed within 24 hours
Handle on-call duties whenever needed
Replace breezeway light bulbs as needed
Assists with apartment make-readies, includes painting, repairs, carpet cleaning, wall/sheetrock repair, lock changes, etc.
Order supplies and communicate with vendors
Assists in the distribution of flyers and other materials
Assists in picking up litter
Maintain pool chemical levels and cleanliness
Perform preventative maintenance