Assistant Loan Origination System Administrator
About The Position
The Assistant Loan Origination System (LOS) Administrator is responsible for assisting the LOS Administrator with the smooth, efficient, and compliant operation of the organization’s mortgage technology platform. This role oversees system configuration, user access, workflow updates, and business rule management to support accurate and efficient loan processing. The Assist. LOS Administrator manages system upgrades, patches, and regulatory updates while maintaining strong data integrity and performance optimization. They also provide comprehensive end user support, including troubleshooting, training, documentation, and help desk functions. Additionally, the role involves overseeing third party integrations and APIs to ensure seamless connectivity across POS, and 3rd party vendor platforms. Strong technical aptitude, mortgage industry experience, and excellent communication and problem solving skills are essential for success in this position
Requirements
- Must have a high school diploma
- Ability to adapt quickly to new systems, enhancements, and workflow changes
- Must possess good computer and time management skills
- Has the ability to achieve profit, growth, and customer service objectives within Bank Policies guidelines
- Must have strong attention to detail
Nice To Haves
- Previous Mortgage Loan experience
- Strong working knowledge of lending policies, procedures and documentation requirements
- Knowledge of Government Loans
Responsibilities
- Assist and back up the LOS Administrator with configuring the LOS, including persona access, workflow updates, business rules, and system enhancements.
- Manage system upgrades, patches, and compliance-driven updates (TRID, ATR/QM, state regulations).
- Support users with troubleshooting, training, documentation, and help desk ticket management.
- Maintain data integrity and support reporting and optimizing performance.
- Conduct periodic loan and system audits along with data integrity checks.
- Partner with compliance and operations teams to implement accurate regulatory updates.
- All other job duties as assigned
- The company reserves the right to modify duties and responsibilities over time as needed.
Benefits
- Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
- Vision Coverage
- Dental Coverage
- Prescription Plan
- Wellness Incentive – earn up to $25 per pay period toward premium reduction
- Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
- Short & Long-Term Disability Insurance – 100% employer-paid
- 401(k) Plan
- Profit Sharing Stock Option
- Health Savings Account (HSA) contributions for HDHP participants
- Vacation time
- Sick Time
- Personal Day
- 11 Paid Holidays
- Paid Bereavement
- Paid time to volunteer (when representing FFBT and supervisor approved)
- Voluntary Donated PTO Program
- Employee Assistance Program
- Travel Assistance Program
- Educational Assistance Program
- Corporate Discounts
- Employee Referral Program
- Stock Purchase Loan Option
- Retirement Plan Counseling
- Wellness Program
- Gym Reimbursement
- Employee Quarterly Recognition Program
- AFLAC supplemental benefits
- Cincinnati Life supplemental coverage
- Family Medical Leave
- Paid Bereavement Leave
- Maternity Leave Policy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
