Assistant Laundry Manager - Yellowstone National Park

Xanterra Parks & Resorts•Yellowstone National Park, WY

40d

About The Position

The Assistant Laundry Manager role involves providing leadership in employee relations through effective communication, training, and coaching to enhance staff development and performance. The Assistant Laundry Manager manages production requirements to optimize efficiency and reduce labor costs while ensuring high levels of guest satisfaction and adherence to financial commitments. Key responsibilities include training laundry staff on safety and quality control, overseeing linen quality, and collaborating with various supervisors to meet production standards. Additionally, the position requires maintaining compliance with safety regulations and cost control measures.

Requirements

Organizational and time management skills, including the ability to prioritize tasks and meet commitments on time.
Business communication skills, including professional telephone manner and clear, concise, and professional written communication.
Knowledge of Microsoft Windows and Microsoft Office software, including using Outlook to manage multiple e-mail accounts, using Word to create memorandum and manuals.
Knowledge of company and laundry policies and procedures helpful.
Knowledge of OSHA, DOT/CDL, and EPA standards helpful.
Knowledge of Yellowstone Park and properties helpful.
Must possess a valid driver's license. Some in-park travel required.

Responsibilities

Provides leadership for employee relations through effective communications, training, coaching, and development.
Manages production requirements to increase per hour measures and reduce labor expense.
Performs all duties toward the goal of maximizing guest satisfaction and meeting financial commitments.
Provides effective training for all laundry staff in the areas of safety, job performance, and quality control.
Provides continuous verbal performance feedback, coaching as needed for employee performance improvement.
Works with the Production Supervisor, Wash Deck Lead, Distribution Supervisor, and Laundry Office Coordinator to ensure employees are meeting production standards.
Oversees the quality of linens produced by the laundry. Assists the Operations Manager in setting quality standards. Maintains daily tracking systems for rewash and discard.
Ensures compliance with cost control, waste reduction, OSHA, all safety requirements (including DOT/CDL), and complete and on time delivery at lowest possible cost.
Completes other duties assigned by manager on-site

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!