Assistant IT Manager

Lear-posted 7 months ago

Full-time • Mid Level

Flint, MI

Transportation Equipment Manufacturing

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The IT Specialist II will be responsible to support the Plant IT Manager to coordinate and oversee all information technology activities in a JIT environment. Incumbents in this classification install computer systems, ensure that backup systems operate effectively, buy hardware and software, develop the IT infrastructure, and perform administrative and supervisory duties in coordination with overall management of information/communication services.

Assigns and prioritizes work to IT Specialist I based on workload and shift
Support IT engineers shift covering vacations or absence
Serves as System Administrator in the absence of the IT Manager
Maintains MES system (LPS) on part number updates or request support for changes
Create purchasing requisition of IT equipment
Schedules upgrades and security backups of hardware and software system and disaster recovery operations, ensuring effectiveness on all IT systems
Support IT Manager to ensure total compliance of software licensing laws, approves secure access to network for remote users and ensures the security of data
Mentor and train new IT support staff
Create, maintain, and delete AS400 users as needed
Maintain and administer computer network and related computing environments including computer hardware, system hardware, application software, and all configurations
Monitor the performance of computer systems and networks, and to coordinate computer network access and use
Performs routine network startup and shutdown procedures and maintains control records
Responds to help desk requests for difficult and complex issues involving information technology services, needs, or problems
Assist in managing crisis situations, which may involve complex technical hardware or software problem at any given time
Consults with vendor or corporate representatives to define equipment or service needs
Monitors IT operations and complaints to identify and evaluate the effectiveness of operations and identifies problems that need to be addressed
Work with Active Directory, user accounts, groups, and privileges, maintain events and logs
Provide technical support to production, quality, maintenance, shipping, and other departments as needed
Complete other tasks as assigned
Recommends changes to improve systems and network configurations and determine hardware or software requirements related to such changes
Assist in performing SOX monitoring and all IT Audits

Four-year college degree in Information Technology field and/or related experience
Basic operation knowledge of AS400
Hardware and Network Troubleshooting skills
Manufacturing industry experience preferred
Excellent written and verbal communication skills
Must be able to adapt to a fast-paced environment and to multi-task
Ability to work outside of standard business hours both onsite and on call
Ability to work independently and/or team-oriented environment
Strong interpersonal and organizational skills
Must be willing to work extended periods of time or varying shift hours.

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