ASSISTANT INSTITUTION SUPERINTENDENT - 60010632

State of Florida•Macclenny, FL

1d•Onsite

About The Position

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency, overseeing services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. Its mission is to partner with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is the single state authority for substance abuse and mental health services, responsible for planning, evaluation, and implementation of a comprehensive statewide system of care for prevention, treatment, and recovery for children and adults with serious mental illnesses or substance use disorders. Northeast Florida State Hospital (NEFSH) is a 706-bed, licensed mental health treatment facility established in 1959, providing person-centered services to adults with severe and persistent mental illness. This highly responsible and professional position serves as the Assistant Institution Superintendent for Northeast Florida State Hospital. The ideal candidate is a collaborative team player, works seamlessly across all sections, uses independent judgment, takes a proactive approach, and has exceptional attention to detail. The role involves assisting the Mental Health Hospital Administrator in planning, coordinating, and directing activities of a large mental health treatment facility, specifically managing the Recovery Services division, and providing 24/7 Administrator On-Call coverage on a rotational basis.

Requirements

Knowledge of the operations of a mental health treatment facility or acute care hospital.
Ability to manage large and diverse budget resources.
Ability to plan and direct overall operations of a mental health facility or acute care hospital.
Strong knowledge of healthcare regulations and accreditation standards.
Excellent leadership and management skills.
Excellent leadership, communication, and interpersonal skills.
Ability to make critical decisions and problem-solve effectively.
Knowledge of healthcare financial management and budgeting skills.
Knowledge of healthcare best practices and emerging trends.
Ability to build and maintain positive relationships with internal and external stakeholders.
Ability to prepare a variety of reports through the utilization of Microsoft tools.
Ability to deal with individuals and critical situations in an effective manner.
Ability to take charge in emergency situations and make fast, rational decisions.
Ability to communicate effectively with compassion while ensuring accountability and appropriate results.
A bachelor’s degree from an accredited college or university in Business Administration or Healthcare Administration or Operations Management with five years experience leading, optimizing, and growing complex healthcare teams, or related work in healthcare administration or hospital operations, with progressive leadership responsibilities.
Professional experience as described above can substitute on a year-for-year basis for the preferred college education.
Three years of experience serving in a hospital senior leadership role or on a senior leadership team.

Nice To Haves

Experience in Hospital or Physician Practice Management.
Master’s degree desired in business, healthcare administration, or operations management.
Experience with in-depth knowledge of healthcare regulations, policies, and accreditation standards.
Experience with a proven track record of driving operational excellence and achieving results.
Experience in Budgeting and Finances.
Experience in Patient Satisfaction Surveys.
Experience in Forensic or Corrections.
Experience in Mental Health.

Responsibilities

Supervising and directing employees; including but not limited to communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.
Evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.).
Assisting the Mental Health Hospital Administrator in planning, coordinating and directing activities of a large mental health treatment facility.
Managing the Recovery Services division.
Providing 24/7 Administrator On-Call coverage on a rotational basis.
Coordinate the activities of all institutional staff relative to customer service and customer service improvement; review and analyze reports of key management performance indicators; and ensure that necessary corrective actions are accomplished in a timely manner.
Direct, develop and implement policies, procedures, goals, and objectives designed to meet the hospital’s mission, vision, values, long-term strategic objectives, and annual business plan objectives.
Evaluate and improve effectiveness of programs designed to implement business activities.
Serve as contact for court system, community mental health system, public stakeholders and legislation delegation.
Establish, monitor, and recommend improvements with key measures of performance of all organizational entities in assuring management excellence, treatment excellence, and customer/partner satisfaction in the most cost-effective manner possible.
Assist in the development and implementation of budgetary needs and controls; allocate resources among operational units and make periodic adjustments to reduce controllable expenses.
Assure adherence to federal, state and other applicable regulatory requirements, ensuring that all living areas meet applicable rules, regulations, and hospital licensure requirements.
Develop and assure implementation of strategies to achieve Annual Business Objectives; assist in the development of Long -term Strategic Objectives for facility, assuring key measures of performance are monitored and processes improved when indicated.