Assistant Installation Manager (805)

RiteRug • La Vergne, TN

3d • Onsite

About The Position

The Assistant Installation Manager is responsible for ensuring customers have the best possible experience with their new floor installations. This role involves managing all installation and service of flooring within a specified geographic region, maintaining close contact with customers throughout the process, and providing product suggestions for high-quality results. The manager will also troubleshoot installation and flooring issues to find optimal solutions and work closely with the retail sales team to understand customer needs. A sense of urgency is required to address and satisfy customer issues, along with performing other assigned duties.

Requirements

• Have earned a minimum of a High School diploma or equivalent.
• Must have exceptional customer services skills
• Be able to multi-task and prioritize the duties required
• Be able to lift at least 25 pounds
• Be able to work independently and problem solve

Nice To Haves

• Experience in the Flooring Industry or Construction is a plus.

Responsibilities

• Management of all installation and service of flooring within a specified geographic region
• Manage installation from beginning to end, keeping in close contact with the customer throughout the process
• Ability to make product suggestions to customer to ensure the highest quality end result
• Troubleshoot any installation/flooring issues to determine the best solution for the customer
• Work closely with retail sales team to understand the customer’s needs
• Must display a sense of urgency to address & satisfy customer issues
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees