Assistant Immigration Specialist

Queens Community House • Forest Hills, NY

148d

About The Position

At Queens Community House (QCH), we don’t just serve the community—we build it! As a dynamic nonprofit, we provide a network of programs for children, youth, and older adults across the vibrant borough of Queens. Our mission? To empower individuals and families with the tools to thrive and foster inclusive, healthy communities. If you're looking for a role where your work truly matters, come join us! Are you passionate about supporting immigrant communities and eager to make a tangible difference? We’re seeking an Assistant Immigration Specialist who is dedicated to advocacy and service and has experience in immigration legal services. In this role, you’ll work alongside BIA/DOJ accredited specialists and immigration legal experts, helping clients navigate the immigration process. From family sponsorships to DACA renewals, your work will change lives—one application at a time!

Requirements

• Associate's degree required, Bachelor's preferred (foreign credentials accepted!).
• 3+ years working with immigrant populations.
• Highly organized, with excellent communication and problem-solving abilities.
• Comfortable using Microsoft Office, digital tools, and social media.
• Passion for helping people from diverse backgrounds.
• Ability to juggle priorities while meeting deadlines.
• A collaborative mindset and strong interpersonal skills.
• Bilingual in English/Spanish or English/Russian is a huge plus!
• Willing to work evenings and weekends when needed.

Responsibilities

• Accurately input and maintain participant data in immigration databases, ensuring confidentiality.
• Organize and maintain physical case files according to contract requirements.
• Assist participants with completing immigration documents and scheduling appointments.
• Respond to program inquiries via phone, email, and in-person meetings.
• Keep up with the latest immigration policies through training, research, and networking.
• Support staff with scheduling, translating, legal consultations, and program coordination.
• Participate in community outreach to connect with more immigrants in need.
• Attend workshops, webinars, and trainings to enhance your immigration expertise.

Benefits

• Competitive Salary
• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Paid Family Leave (Full Pay!)
• 403(b) Retirement Plan
• Up to 27 Days PTO (17 vacation days in Year 1) & 12 Sick Days
• Paid Federal Holidays
• Professional Development, Training & Networking
• QCH supplements New York State Paid Family Leave to ensure our team members receive full pay during their approved leave!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Associate degree