Assistant Housekeeping Manager (Park City, UT, US)

Vail Resorts • Park City, UT

41d • $52,000 - $62,127

About The Position

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for managing daily operations and housekeeping staff, the Assistant Housekeeping Manager is a detail-oriented master of hospitality.

Requirements

• High School Diploma or GED Equivalent preferred
• 1-3 years of housekeeping, guest service or hospitality management experience preferred
• Must be able to communicate fluently in English, bilingual a plus
• Ability to work a flexible schedule including split shifts, nights, holidays, and weekends
• Ability to lift/carry up to 50 lbs.

Responsibilities

• Manage daily housekeeping operations and performance including hiring, scheduling, training and developing staff, communication, assignments, budgets, inventory, and record keeping
• Monitor team performance and behavior to provide meaningful feedback and direction, including recognition or correction action if necessary
• Collect data from guest satisfaction surveys to monitor performance and trends as a means for continuous improvement of the department
• Partner with internal stakeholders and third-party vendors to ensure products and services are meeting quality standards
• Provide excellent service to all guests, responding promptly to any accommodation requests
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees