Assistant Housekeeping Manager

Pyramid Global HospitalityBerkeley, CA

About The Position

This role supports the Housekeeping Manager in overseeing daily housekeeping operations, ensuring cleanliness, organization and efficiency in all guest rooms, public areas and back of the house spaces. It also involves supervising housekeeping staff, maintaining quality control, managing inventory and ensuring guest satisfaction while adhering to hotel policies. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Responsibilities

  • Assist in overseeing the daily operations of housekeeping, laundry and public area cleaning.
  • Ensure all areas meet the hotel’s cleanliness and presentation standards.
  • Conduct inspections of guest rooms and public areas to maintain quality control.
  • Implement and enforce hotel brand standards, health regulations and safety protocols.
  • Assist with the recruitment, training and supervision of the housekeeping staff.
  • Foster a positive work environment and promote teamwork among associates.
  • Monitor staff performance and provide coaching and feedback.
  • Assist in managing the inventory of cleaning supplies, linens and guest amenities.
  • Ensure lost and found procedures are followed.
  • Work closely with other departments, including front office and maintenance, to enhance the guest experience.
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