Assistant Hospital Manager
About The Position
This position primarily focuses on managing the veterinary technician staff with responsibilities that include: Directing work flow on the floor Cultivate an engaging work environment and maintain our strong hospital culture Work cohesively with hospital management and medical teams to aid in the progression of the hospital Assists in the educational development of technicians and their skills Conduct staff meetings Provide opportunities for staff to gain more firsthand experience Mentoring technicians within the department Medical supplies ordering and inventory management Controlled substances management Medical equipment maintenance management. Resolve conflicts in a professional and humble manner Refining and implementing protocols Ensure that VCA polices, guidelines, and recommendations are implemented by all members of the technical staff. Being in this role means you are a believer in the possibilities of high-quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen. Having mastered the entire range of vet tech skills yourself, you are a role model for the team. You will work alongside our Veterinarians and Hospital Manager to provide mentorship, ensure the hospital runs efficiently and fosters a winning environment. • Direct and develop the veterinary, technical staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations • Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital • Minimize patient stress and discomfort; recommend referral to another VCA doctor or specialist when likely to significantly improve the prognosis • Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient
Requirements
- 5+ years of clinical experience
- Team leadership experience
- Excellent verbal and written communication skills, especially to a diverse range of audiences and settings
- The ability to make decisions, delegate responsibility and achieve results with hospital team members
- Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude
- Respect for and willingness to work with clients and their pets
- Must be able to handle multiple tasks and deal with an environment of changing priorities
Responsibilities
- Directing work flow on the floor
- Cultivate an engaging work environment and maintain our strong hospital culture
- Work cohesively with hospital management and medical teams to aid in the progression of the hospital
- Assists in the educational development of technicians and their skills
- Conduct staff meetings
- Provide opportunities for staff to gain more firsthand experience
- Mentoring technicians within the department
- Medical supplies ordering and inventory management
- Controlled substances management
- Medical equipment maintenance management
- Resolve conflicts in a professional and humble manner
- Refining and implementing protocols
- Ensure that VCA polices, guidelines, and recommendations are implemented by all members of the technical staff
- Direct and develop the veterinary, technical staff towards the goal of quality patient care and excellent client service
- Assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations
- Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success
- Invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital
- Minimize patient stress and discomfort
- Recommend referral to another VCA doctor or specialist when likely to significantly improve the prognosis
- Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols
- Assist colleagues in follow-up and future management of the patient
Benefits
- medical/dental/vision and paid vacation
- 401(k)
- generous personal pet care discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
