Assistant Guest Service Manager

The Fresh MarketHingham, MA
117d$19 - $24

About The Position

As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results. The pay range for this position is $19.68 - $24.60 per hour.

Requirements

  • 3 plus years of experience in a guest service role.
  • 1 plus years of leadership experience.
  • Working knowledge of Microsoft Office.
  • Must be at least 18 years of age.

Responsibilities

  • Assist in the management of all relevant functions and activities at the front end.
  • Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe.
  • Manage front end guest flow to achieve operational success and an excellent shopping experience every time.
  • Direct the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restrooms.
  • Manage order guides/ordering deadlines/reducing shrink/damage.
  • Engage, motivate, coach, and train team members 'on-the-job' as well as through The Fresh Market's internal training platform.

Benefits

  • Team Member discount of 30%
  • Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
  • 401K contribution and company match
  • Financial Wellness Program
  • Personal time off and additional time off purchase plans are available
  • Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
  • Discounts on pet insurance, daycare, event tickets, and many more.
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