Assistant Guest Service Manager

GSO • Lake Forest, IL

6d • $18 - $23

About The Position

As our Assistant Guest Service Manager, you are assist ing the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results. The pay range for this position is $18.04 - $22.55 per hour.

Requirements

• 3 plus years of experience in a guest service role
• 1 plus years of leadership experience
• Working knowledge of Microsoft Office
• Must be at least 18 years of age
• This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Responsibilities

• With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.
• Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
• Manage front end guest flow to achieve operational success and an excellent shopping experience every time
• Direct the guest service team, as scheduled , to maintain sanitation and cleanliness at the front end and the guest restrooms
• Managing order guides/ordering deadlines/reducing shrink/damage
• Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner

Benefits

• Team Member discount of 30%
• Early Earn Wage Access ( You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees