Assistant Guest Service Manager

GSO • Chapel Hill, NC

12d

About The Position

As our Assistant Guest Service Manager, you are assist ing the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.

Requirements

• 3 plus years of experience in a guest service role
• 1 plus years of leadership experience
• Working knowledge of Microsoft Office
• Must be at least 18 years of age
• This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Responsibilities

• Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
• Manage front end guest flow to achieve operational success and an excellent shopping experience every time
• Direct the guest service team, as scheduled , to maintain sanitation and cleanliness at the front end and the guest restrooms
• Managing order guides/ordering deadlines/reducing shrink/damage
• Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner

Benefits

• Team Member discount of 30%
• Early Earn Wage Access ( You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees