Assistant Guest Service Manager

The Fresh Market • Wethersfield, CT

89d • $19 - $24

About The Position

As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results. The pay range for this position is $19.68 - $24.60 per hour.

Requirements

• 3 plus years of experience in a guest service role
• 1 plus years of leadership experience
• Working knowledge of Microsoft Office
• Must be at least 18 years of age

Responsibilities

• Assist the Guest Service Manager in managing guest flow and service at the front-end of the store.
• Be an ambassador of the department and set an example for excellence.
• Manage front-end and cash office procedures and controls, including management of cash, key, and the safe.
• Direct the guest service team to maintain sanitation and cleanliness at the front end and guest restrooms.
• Manage order guides, ordering deadlines, and reduce shrink and damage.
• Engage, motivate, coach, and train team members on-the-job and through The Fresh Market's internal training platform.

Benefits

• Team Member discount of 30%
• Early Earn Wage Access (access up to 50% of earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers