Assistant Grocery Manager

Albertsons•Wylie, TX

12h

About The Position

DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques via phone, intercom, and one-on-one interactions. Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed. Responsible for total store operations in the absence of the Store Director. Assist with planning daily operations and monitoring production processes for compliance and profitability. Build grocery displays, rotate stock, and discard outdated or spoiled products; ensure cleanliness of work area and department. Implement effective promotional and seasonal displays; assist with coordinating grocery sales promotions. Ensure merchandise is correctly priced and displayed; maintain clean and organized shelves. Follow and maintain department standards and requirements. Staff Management Monitor employee productivity. May schedule employees to ensure adequate coverage and service levels. Possess specific knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen). Schedule, supervise, train, and assign duties to department employees. Train employees in store policies, sales, and record-keeping procedures. Compliance & Safety Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook. Ensure proper code dating for all products within the department. Comply with workplace safety rules and regulations. Ensure safety, cleanliness, and sanitation of work area, cooler, equipment, and display areas. Implement emergency procedures for equipment and software malfunctions. Comply with company grooming standards and dress code. Inventory & Ordering Prepare sales and inventory reports; conduct physical inventory every 6 months. Control inventory to ensure adequate product quantity, quality, and freshness; maintain inventory levels per division directives. Assist with ordering grocery products and maintaining inventory levels according to division guidelines. Supervise reclamation processing; maintain orderly and in-stock conditions in backroom and department areas. Control shrink and costs. Implement correct product preparation techniques. Operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service.
Assist customers by making product suggestions.
Engage in suggestive selling and other sales techniques via phone, intercom, and one-on-one interactions.
Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed.
Responsible for total store operations in the absence of the Store Director.
Assist with planning daily operations and monitoring production processes for compliance and profitability.
Build grocery displays, rotate stock, and discard outdated or spoiled products; ensure cleanliness of work area and department.
Implement effective promotional and seasonal displays; assist with coordinating grocery sales promotions.
Ensure merchandise is correctly priced and displayed; maintain clean and organized shelves.
Follow and maintain department standards and requirements.
Monitor employee productivity.
May schedule employees to ensure adequate coverage and service levels.
Possess specific knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen).
Schedule, supervise, train, and assign duties to department employees.
Train employees in store policies, sales, and record-keeping procedures.
Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook.
Ensure proper code dating for all products within the department.
Comply with workplace safety rules and regulations.
Ensure safety, cleanliness, and sanitation of work area, cooler, equipment, and display areas.
Implement emergency procedures for equipment and software malfunctions.
Comply with company grooming standards and dress code.
Prepare sales and inventory reports; conduct physical inventory every 6 months.
Control inventory to ensure adequate product quantity, quality, and freshness; maintain inventory levels per division directives.
Assist with ordering grocery products and maintaining inventory levels according to division guidelines.
Supervise reclamation processing; maintain orderly and in-stock conditions in backroom and department areas.
Control shrink and costs.
Implement correct product preparation techniques.
Operate related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine.