Assistant Grocery Manager

Albertsons Companies•Irving, TX

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly customer service.
Assist customers by making product suggestions to support sales and service.
Engage in suggestive selling through telephone interactions, in‑store intercom announcements, and one‑on‑one customer engagement.
Answer and respond to incoming calls professionally; resolve customer concerns as appropriate and escalate to the Store Director when needed.
Serve as acting Store Director in their absence, ensuring full store operational coverage.
Assist with planning daily operations and monitoring production processes in alignment with company procedures and profitability expectations.
Build, rotate, and maintain Grocery displays; remove outdated or spoiled product and ensure the department and work areas remain clean and organized.
Implement effective promotional and seasonal displays and assist in coordinating grocery sales promotions.
Ensure merchandise is accurately priced, clean, properly displayed, and shelves are consistently maintained.
Follow and uphold all department standards, policies, and requirements.
Monitor employee productivity and ensure performance expectations are met.
Create or assist with scheduling to ensure adequate staffing levels and strong customer service coverage.
Maintain working knowledge of all department duties, including Opening/Closing, Dairy, and Frozen operations.
Supervise, train, and assign tasks to department employees.
Train team members in store policies, sales techniques, customer service standards, and record‑keeping procedures.
Maintain working knowledge of company policies as outlined in the Albertsons/Tom Thumb Employee Handbook.
Enforce proper code‑dating procedures across all departmental products.
Prepare sales and inventory reports; perform physical inventory every 6 months.
Control inventory to maintain proper product quantity, quality, and freshness in accordance with division directives.
Stock, rotate, and maintain inventory levels to ensure product availability and freshness.
Assist with ordering Grocery products and maintaining inventory within division guidelines.
Supervise reclamation processing and maintain orderly, fully stocked conditions in the back room and all Grocery Department areas.
Monitor and control shrink and departmental operating costs.
Implement proper product preparation techniques to uphold quality and safety standards.
Safely operate equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine.