Assistant Grocery Manager

Albertsons Companies•Fort Worth, TX

19d

About The Position

Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds customer expectations. Maintains working knowledge of department functions and ensures adequate fresh inventory. Primarily responsible for assisting with maintaining fresh inventory, processing administrative paperwork, and keeping accurate department records.

Requirements

Strong communication and interpersonal skills; maintains professional demeanor with customers and co-workers.
Ability to frequently reach, lift, and maneuver items up to approximately 50 lbs. Frequent bending, stooping, reaching, pushing, and pulling of loaded hand trucks and pallet jacks.
Manual dexterity and strong hand-eye coordination; ability to stand for long periods.
Mental alertness required for safe and accurate work. Knowledge of basic math, weights, and measures.
Knowledge of product variety, standards, perishability, handling, sanitation, labeling, and department procedures.
Operates telephones, pallet jacks, hand trucks, knives, scissors, safety cutters, and Sterilox machines. Uses cleaning supplies and equipment.
Operates computer software and electronic ordering devices.
May be required to work nights, weekends, and holidays; schedule varies. Good attendance required.
Exposure to potential hazards associated with equipment and work aids.

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service.
Assists customers by making product suggestions.
Engages in suggestive selling and other sales techniques via telephone, intercom announcements, and one-on-one interaction.
Answers and responds to incoming calls; resolves customer complaints and reports issues to the Store Director as needed.
Responsible for total store operations in the absence of the Store Director.
Assists with planning daily operations and monitoring production processes following company procedures and profitability goals.
Builds grocery displays; rotates and discards outdated or spoiled product. Ensures cleanliness of the work area and department.
Implements effective promotional and seasonal displays; assists with coordinating grocery sales promotions.
Ensures merchandise is correctly priced, properly displayed, and shelves are clean and well-maintained.
Follows and maintains department standards and requirements.
Monitors employee productivity.
May schedule employees to ensure adequate coverage and service levels.
Possesses knowledge of duties performed by all department employees, including Opening/Closing, Dairy, and Frozen.
Schedules, supervises, trains, and assigns duties to department employees.
Trains employees in store policies, sales procedures, and record-keeping requirements.
Maintains working knowledge of company policies and guidelines as outlined in the Employee Handbook.
Ensures proper code dating for all products within the department.
Prepares sales and inventory reports; conducts physical inventory every 6 months.
Controls inventory to ensure adequate product quantity, quality, and freshness; maintains inventory levels per division directives. Stocks and rotates product.
Assists with ordering grocery products and maintaining inventory levels per division directives.
Supervises reclamation processing and maintains orderly, in-stock conditions in the back room and all grocery areas.
Controls shrink and cost.
Implements correct product preparation techniques.
Operates equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.
Performs receiving duties including breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product. Follows temperature and storage guidelines and proper packaging techniques.
Processes administrative paperwork and maintains accurate department records.
Accurately completes and monitors daily log sheets, sales and labor reports, and other required paperwork.
Ensures proper product temperature levels; complies with retail labeling laws, federal/state regulations, company policies, and code dating requirements.
Complies with all workplace safety rules and regulations.
Ensures safety, cleanliness, and sanitation of work area, cooler, equipment, and display areas, including code date compliance.
Implements emergency procedures for equipment or software malfunctions.
Operates computer software and electronic ordering devices to order product.
May attend and participate in sales meetings; communicates sales goals, department performance, and opportunities to employees.
Complies with company grooming standards and dress code.
Performs all duties safely, accurately, and with honesty and integrity.
Performs other necessary and required duties.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.