Assistant Grocery Manager

Albertsons•Wylie, TX

About The Position

DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques (phone, intercom, one-on-one). Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed. Store Operations Responsible for total store operations in the absence of the Store Director. Assist with planning daily operations and monitoring production processes for profitability. Build grocery displays; rotate and discard outdated or spoiled products. Ensure cleanliness of work area and department. Implement effective promotional and seasonal displays. Assist with coordinating grocery sales promotions. Ensure merchandise is correctly priced and displayed; maintain clean and organized shelves. Follow and maintain department standards and requirements. Staff Management Monitor employee productivity. May schedule employees to ensure adequate coverage and service levels. Possess specific knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen). Schedule, supervise, train, and assign duties to department employees. Train employees on store policies, sales, and record-keeping procedures. Compliance & Safety Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensure proper code dating for all products within the department. Comply with all workplace safety rules and regulations. Inventory & Financial Control Prepare sales and inventory reports; conduct physical inventory every 6 months. Control inventory to ensure adequate product quantity, quality, and freshness. Maintain inventory levels according to division directives; stock and rotate products. Assist with ordering grocery products and maintaining inventory levels per division guidelines. Supervise reclamation processing and maintain orderly backroom and grocery department conditions. Control shrink and costs. Equipment & Technology Implement correct product preparation techniques. Operate related equipment: pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine. Other Responsibilities Perform all job duties safely, accurately, and with honesty and integrity. Other necessary and required duties.

Requirements

Knowledge of duties performed by all department employees (including opening/closing, dairy, and frozen).
Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Implement correct product preparation techniques.
Operate related equipment: pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine.

Responsibilities

Maintain enthusiastic customer awareness and provide fast, friendly service.
Assist customers with product suggestions and engage in suggestive selling.
Handle incoming calls, resolve customer complaints, and report to the Store Director.
Oversee total store operations in the absence of the Store Director.
Assist with planning daily operations and monitoring production processes for profitability.
Build grocery displays, rotate products, and discard outdated items.
Ensure cleanliness of the work area and department.
Implement promotional and seasonal displays.
Coordinate grocery sales promotions.
Ensure correct pricing and display of merchandise; maintain organized shelves.
Follow and maintain department standards and requirements.
Monitor employee productivity and schedule staff for adequate coverage.
Possess knowledge of duties performed by all department employees.
Schedule, supervise, train, and assign duties to department employees.
Train employees on store policies, sales, and record-keeping procedures.
Maintain knowledge of company policies and guidelines.
Ensure proper code dating for all products.
Comply with workplace safety rules and regulations.
Prepare sales and inventory reports; conduct physical inventory.
Control inventory to ensure product quantity, quality, and freshness.
Maintain inventory levels according to division directives; stock and rotate products.
Assist with ordering grocery products and maintaining inventory levels.
Supervise reclamation processing and maintain orderly conditions.
Control shrink and costs.
Implement correct product preparation techniques.
Operate related equipment.
Perform job duties safely, accurately, and with honesty and integrity.
Other necessary and required duties.