Ensure that all guests and member are greeted and welcomed in a professional and courteous manner. • Answer questions and provide assistance and information to customers. • Answer telephone to schedule future starting times and communicate information in a pleasant and professional manner. • Accurately operate point of sale system, verify the accuracy of process of state and federal taxes and other charges on all sales tickets. Collect green fees and cart fees. • Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays. • Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise alternatives. • Ensure that the displays are always kept at par stock inventory levels and that the appearance of the displays meet or exceed company standards, • Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. • Promote golf by teaching and conducting special clinics, and staffing club tournaments which are established by the Head Professional and General Manager. • Maintain golf shop revenue generated through golf shop sales. • Maintain purchase order system, ordering, and receiving program to ensure proper quantity and pricing on all purchases. Assist with physical inventories. • Maintain a high profile with members and guests to promote the service philosophy of Founders Group. • Ensure the “pace of play” standard is maintained daily. • Maintain the club’s golf handicap system. • Commit to being a leader in customer service by utilizing the principles and beliefs outlined in the SCORE customer service program.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed