About The Position

This position will assist the Director of Golf Operations and Head Golf Professional in all aspects of management and administration of golf programs.

Requirements

  • Minimum of a high school diploma or GED with at least two (2) years of experience in the golf industry is required.
  • Must have experience in Microsoft Office Suite, and the ability to learn new software.
  • Must be able to lead, manage, and motivate assigned staff.
  • Must have great problem solving, analytical, organizational, interpersonal, and written and verbal communication skills.
  • Must be able to work independently with minimum supervision.
  • Must have and maintain a valid driver's license with acceptable driving record.
  • CPR/AED certified or obtained within 90 days of employment.

Nice To Haves

  • Bachelor’s degree preferred.
  • Member or associate in the PGA of America preferred.
  • Working toward PGA certification if not already a member.

Responsibilities

  • Work weekly scheduled Pro Shop, Starter, Cart Attendant, or Ranger shifts as scheduled, these may include opening, closing, weekdays, weekends, and holidays.
  • Assist with managing leagues, outings, special events, and instructional clinics.
  • Assist with managing the Couple's Golf & Permanent Tee Time leagues.
  • Assist with the ordering of merchandise as well as monthly inventory checks, display upkeep, merchandise rotation practices, and assist customers with merchandise needs.
  • Assist the Professional staff with the development & implementation of the Adult & Junior golf programs.
  • Conduct group, private, & semi-private lessons during times when not working a scheduled shift.
  • Maintain a satisfactory playing ability.
  • Be always an ambassador for the game of golf and Arrowhead Golf Club while on property.
  • Responsible for the supervision of part-time staff, the control of time and attendance.
  • Assist with managing the cross-country ski program including supervising and scheduling part-time staff, maintaining inventory, and working in the ski shop.
  • Maintain close contact and build relationships with guests to better understand their needs and suggest operational changes that will increase their enjoyment.
  • Resolve concerns, problems, and emergencies that arise with customers or employees in a timely & professional manner.
  • Assist in the formulation and evaluation of programs and marketing plans.
  • Make suggestions about ways to alter them to make better use of resources and improve effectiveness.
  • Gather data and prepare reports as directed by your supervisor.
  • Contribute to a feedback rich environment.
  • Hire, train, manage, lead, coach, direct, schedule, discipline, motivate, evaluate, and provide quarterly feedback for assigned staff ensuring an effective and efficient department and successful District run in accordance with Department of Labor laws and District policies and procedures.
  • Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.
  • Follow the Wheaton Park District and Arrowhead policies, procedures, and guidelines.
  • Proactively support the Districts Mission, Vision, and Values.
  • Maintain good safety awareness and follow all safety guidelines and procedures.

Benefits

  • Health (HMO, PPO, or HSA), with very low employee contribution for employee, spouse, and dependents.
  • 100% employer paid dental insurance for employee, spouse, and dependents.
  • 100% employer paid vision insurance for the employee.
  • 100% employer paid life insurance at 1.5 times your annual salary.
  • Health insurance waiver incentive up to $4,500 per year.
  • FSA and Dependent Care pre-tax via payroll deduction.
  • Pension Plan through the Illinois Municipal Retirement Fund, including employer contributions.
  • Paid time off including 12 sick days per year, 12 vacation days, 2 personal days (pro-rated first year), 12 holidays.
  • Free use of fitness center, two pools, golf, and entrance to Cosley Zoo to employees and family members eligible for insurance coverage.
  • Tuition Reimbursement, discounts on merchandise, professional memberships, and other voluntary benefits.
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