Assistant Golf Professional

Monterey Peninsula Country Club•Pebble Beach, CA

3d•$26 - $31

About The Position

The Assistant Golf Professional is a central ambassador of Monterey Peninsula Country Club’s golf and hospitality experience. This individual supports all facets of golf operations — including the professional shop, merchandising, tournament coordination, teaching, and daily member engagement — with an unwavering commitment to service excellence. As a visible and trusted representative of the golf operation, the Assistant Golf Professional exemplifies the Club’s culture of graciousness, discretion, and precision. Success in this role requires a natural warmth, emotional intelligence, and meticulous attention to detail — ensuring every member and guest encounter reflects the refinement and heritage of one of America’s most distinguished private clubs.

Requirements

Deep understanding of the USGA Rules of Golf and ability to communicate and apply them with professionalism and discretion.
Demonstrated ability to play the game of golf at a level commensurate with a PGA Professional, serving as an ambassador of the game and the Club’s standards.
Proficient in point-of-sale systems, scheduling platforms, and Microsoft Office Suite, with strong administrative and operational acumen.
Strong organizational and time management skills with the ability to plan, prioritize, and execute multiple tasks in a fast-paced, service-driven environment.
Exceptional attention to detail and commitment to accuracy in all aspects of golf operations, retail, and member service.
Highly adaptable and solutions-oriented, with a genuine passion for providing gracious, anticipatory service in alignment with five-star hospitality principles.
Ability to perform accurate mathematical calculations, including discounts, percentages, and inventory-related figures.
Demonstrated ability to analyze and resolve problems using sound judgment, professionalism, and diplomacy.
Capable of working both independently and collaboratively, maintaining poise, discretion, and composure under pressure.
Strong interpersonal skills with the ability to build relationships and communicate effectively with a diverse membership, guests, and team members.
Excellent verbal and written communication skills; confident and courteous telephone and email etiquette.
Ability to interpret and apply Club policies, procedures, and service standards with consistency and professionalism.
Commitment to maintaining a flexible schedule inclusive of holidays, weekends, and special events, as business demands.
Demonstrates and upholds a refined, professional image and demeanor consistent with the standards of Monterey Peninsula Country Club.
Associate’s degree (AA) or equivalent from a two-year college or technical school required; Bachelor’s degree preferred.
Minimum of one (1) year experience in golf operations, retail, or outside member services at a premium golf facility.
PGA Class A Member in good standing, or enrolled and actively progressing in the PGA Professional Golf Management Program
Must be authorized to work in the United States and provide valid documentation upon hire.
Valid driver’s license with a clean driving record preferred.

Nice To Haves

Advanced knowledge of golf operations, tournament administration, merchandising, and POS systems (Northstar, Golf Genius, ForeTees, preferred).
Previous experience in a private club, luxury resort, or high-end golf environment strongly preferred.
Proven record of delivering exceptional member and guest service in a refined, team-oriented atmosphere
Strong aesthetic awareness and attention to visual detail.
High level of professionalism, discretion, and reliability.
Proven ability to lead through influence, collaboration, and calm under pressure.

Responsibilities

Serve as a front-line representative of MPCC’s hospitality culture, consistently demonstrating professionalism, sincerity, and poise.
Greet every member and guest by name when possible, maintaining awareness of personal preferences, playing habits, and individual expectations.
Anticipate member needs and proactively offer solutions — from tee time adjustments to personalized product recommendations — before being asked.
Create a seamless arrival and departure experience by coordinating with outside operations, locker room staff, and the concierge team.
Resolve issues or service challenges discreetly, effectively, and with empathy, always protecting the member’s sense of value and comfort.
Maintain in-depth knowledge of all Club programs, amenities, and special events to assist members and enhance cross-departmental collaboration
Oversee the day-to-day presentation and operation of the professional shop, ensuring an atmosphere of calm sophistication.
Accurately manage all sales transactions, member charges, and reporting procedures through the Club’s POS system.
Maintain immaculate merchandising standards: displays are aligned, garments are steamed and folded, and every product reflects the Club’s aesthetic sensibility.
Ensure the shop atmosphere mirrors that of a luxury retail environment — understated, elegant, and inviting.
Offer thoughtful, personalized guidance to members on golf apparel, equipment, and accessories, prioritizing relationship-based sales over volume-driven transactions.
Assist the Head Golf Professional and Director of Retail in the planning, selection, and presentation of merchandise consistent with the Club’s brand.
Cultivate relationships with premium vendors and assist in evaluating trends in luxury golf apparel and equipment.
Maintain organized inventory controls and accurate records of merchandise movement, ensuring timely reorders and special-order fulfillment.
Support visual merchandising refreshes weekly to reflect seasonality, color flow, and brand balance.
Anticipate the desires of a discerning membership by suggesting subtle adjustments to inventory based on observed buying patterns and feedback.
Assist in the full spectrum of tournament operations — from registration and pairings to scoring and awards — ensuring flawless presentation and execution.
Utilize Golf Genius software to create sophisticated, accurate, and visually refined tournament results.
Maintain a deep understanding of tournament formats, rules, and pace of play management.
Support the Head Golf Professional in delivering memorable and impeccably run member events that enhance the Club’s social and competitive traditions.
Support the professional staff in the delivery of individual and group instruction, including clinics, junior programs, and ladies’ initiatives.
Demonstrate enthusiasm for teaching and playing the game at a high level, maintaining professional playing standards.
Serve as an advocate for the game of golf — promoting enjoyment, etiquette, and improvement among all members.
Foster an encouraging learning environment where every player feels confident, supported, and inspired.
Exhibit quiet confidence, integrity, and leadership in all interactions — modeling the values of MPCC’s golf team.
Collaborate seamlessly with fellow golf professionals, outside operations, and other Club departments to ensure a unified and consistent member experience.
Maintain composure under pressure and demonstrate discernment in sensitive or confidential matters.
Represent MPCC with elegance and humility, both on and off property.
Attend departmental meetings prepared with ideas and solutions that enhance service and operational efficiency.
Demonstrate emotional intelligence — the ability to anticipate unspoken needs and deliver personalized, gracious service.
Uphold the Club’s standards of refinement in tone, attire, and conduct; exhibit impeccable grooming, posture, and verbal etiquette.
Apply the principles of anticipatory service — noticing before being asked, remembering before being reminded, and acting with confidence and warmth.
Maintain absolute confidentiality and discretion regarding member activities, preferences, and Club affairs.
Treat every interaction as a reflection of the Club’s legacy, ensuring every guest departs with a sense of belonging and gratitude.
Foster an environment of genuine hospitality — combining formality with authenticity, precision with warmth, and excellence with empathy.