Sky Zone Grand Rapids-posted about 1 year ago
$38,480 - $38,480/Yr
Part-time • Entry Level
Grand Rapids, MI

The Assistant General Manager at Sky Zone is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and managing a team primarily composed of young employees. This role involves training, coaching, and developing team members while maintaining cleanliness and operational standards in a fast-paced environment.

  • Train, coach, and develop team members and team leaders.
  • Delegate tasks to team and provide follow-up.
  • Hold team accountable for their performance.
  • Provide coaching and counseling as needed.
  • Ensure team provides fast, friendly, and accurate service.
  • Provide assistance to guest needs or concerns.
  • Ensure cleanliness, maintenance and security standards are met.
  • Staff appropriately to control labor costs.
  • Ensure proper cash handling procedures are followed.
  • Ensure appropriate inventory systems are in place.
  • Complete required inspections and reports.
  • Be available to work weekends.
  • 1 year of restaurant experience
  • Excellent communication skills
  • Strong time-management skills
  • Ability to manage a fast-paced, high-volume restaurant
  • Ability to multi-task, prioritize, and organize.
  • Employee discount
  • Flexible schedule
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