Assistant General Manager

Baskin-Robbins • Bangor, ME

99d

About The Position

Assistant General Managers (AGM's) are the primary support system for the General Manager. AGM's are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM's primary focus includes leadership of Shift Leaders and Crew Members by supporting each individual's crew deployment, drive thru performance, goal setting, communicating results, and red book execution. They are expected to provide fast, friendly, and energetic service and be a team player who can jump in wherever needed. The goal is to develop management skills by supporting and being an integral part of a great store team, helping to support the General Manager by leading the team and nurturing their talents, and exceeding loyal customers' expectations.

Requirements

• Strong leadership skills.
• Ability to coach and develop team members.
• Experience in retail management.
• Excellent communication skills.
• Ability to work in a fast-paced environment.

Nice To Haves

• Previous experience in a similar role.
• Knowledge of Dunkin' Donuts operations.
• Desire for career growth within the company.

Responsibilities

• Support the General Manager in daily operations.
• Lead Shift Leaders and Crew Members.
• Manage crew deployment and drive thru performance.
• Set goals and communicate results.
• Execute red book procedures.
• Provide fast, friendly, and energetic service.
• Be a team player and assist wherever needed.

Benefits

• Opportunities for career advancement.
• Supportive team environment.
• Training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees