Assistant General Manager

Landry'sPort Acres, TX
243d$72,000 - $82,000

About The Position

The position involves managing a full-service, high-volume dining establishment, ensuring adherence to company standards and service levels to increase sales while minimizing costs. The role includes assisting the General Manager with financial and personnel-related administrative duties, maintaining a professional restaurant image, ensuring positive guest service, managing shifts, and providing direction to employees.

Requirements

  • At least 2+ years of senior level management experience in a full-service, high-volume dining establishment.
  • Extensive front of house knowledge.
  • Advanced knowledge of financial aspects.
  • Strong interpersonal and conflict resolution skills.
  • Stable and progressive work history.
  • Strong work ethic.

Responsibilities

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
  • Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service.
  • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews.

Benefits

  • Extensive and well-rounded training program.
  • Continued career development and growth opportunities.
  • Generous employee discounts on dining, retail, amusements, and hotels.
  • Multiple health benefit plans to suit your needs.
  • Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k).
  • Paid sick leave.
  • Paid vacation.
  • Monthly discretionary bonus potential.
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