Scenthound St. Augustine, FL-posted 5 months ago
Entry Level
Saint Augustine Shores, FL

As Assistant General Manager, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.

  • Drive membership sales by educating customers on the benefits of routine wellness care
  • Build strong relationships with dog parents and provide outstanding customer service
  • Promote and schedule first-time visits to introduce customers to our services
  • Maintain a clean, organized, and professional front desk environment
  • Ensure dog safety protocols are always followed to provide a stress-free experience for pets
  • A sales-driven mindset with a passion for helping customers make informed decisions
  • Proactive and coachable, with a desire to learn and grow in a fast-paced environment
  • Strong communication and people skills to engage with customers and build relationships
  • A passion for dog wellness and safety
  • Retail, hospitality, or membership-based sales experience is a plus
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
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