Assistant General Manager

Drury Hotels • Chesterfield, MO

102d

About The Position

As part of Drury Hotels Operations Leadership team, you will provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service. You will train, develop, and coach team members to achieve success in their roles, delivering on key business metrics of quality, service, profitability, and team. You will role model quality assurance best practices each day with the team and consistently meet or exceed all measures.

Requirements

• Passion to serve others and exceed our guests' expectations.
• Bachelor's degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all departments of the hotel.
• Take the lead on providing exceptional guest service.
• Train, develop, and coach team members to achieve success in their roles.
• Deliver on key business metrics of quality, service, profitability, and team.
• Role model quality assurance best practices each day with the team.

Benefits

• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores.
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year.
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program.
• Retirement - Company-matched 401(k).
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree