Assistant General Manager

Taco Bell • Fruitport, MI

156d

About The Position

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.

Requirements

• Minimum of one years restaurant or retail experience, or combined experience and education
• Experience with sales building, P&L statements, recruiting, and training
• Proven track record of successful hiring and retention
• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change
• ServeSafe Certified
• Must be at least 18 years of age
• Valid Driver's license and vehicle insurance
• High school diploma or equivalent

Responsibilities

• Consistently demonstrates integrity in actions and expectations
• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
• Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations
• Ensures a quality customer experience by driving fast and friendly service
• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes)
• Ensure health and safety standards are met
• Adheres to all local, state, and federal laws and guidelines
• Creates unity in the team by building cross functional relationships
• Respond to Team Member questions and resolves employee issues in a timely manner
• Provide a restaurant that is a safe place for team members to work and customers to visit
• Able to navigate challenging situations and provide appropriate guidance
• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
• Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution
• Instills a recognition culture that creates a positive work environment
• Strategic planner creates short term and long-term strategies for restaurant success
• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
• Sourcing, hiring, and developing excellent Team Members
• Conducting New Hire orientation and developing the training plan for each new hire
• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements
• Demonstrates efficient labor control, inventory control, and waste management
• Builds the capabilities of their team
• Provides learning and development opportunities for all Team Members
• Offers guidance to Team Members
• Consistently demonstrates active and timely coaching capabilities
• Bringing others along, operationally, through use of tools

Benefits

• Flexible scheduling
• Top pay in the industry
• Bonus program! Assistant General Managers have the potential to make up to an extra $20,000 annually in bonus alone!
• Education programs, including GED and Tuition Reimbursement offerings
• Scholarship opportunities
• Medical/Dental/Vision benefits offered for all positions - even part-time!
• Free food!
• Vacation Time (Paid Time Off), Sick, and Holiday Pay
• Vacation Donation Program
• An incredible culture that encourages career growth and support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees