Assistant General Manager - Niles, IL

National Express Transit•Niles, IL

36d•Onsite

About The Position

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Job Description: The Assistant General Manager will report to the General Manager and assist with all supervisory duties in addition to ensuring program compliance. The Assistant General Manager will work onsite, as needed, at the client's location and will actively communicate with the client as well as WeDriveU's Account management team.

Requirements

Outstanding interpersonal and communication skills
Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills.
Excellent customer service skills.
Self-motivated with the ability to prioritize and problem solve.
Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period.
Additional skills and physical demands may apply.
3 years or more of experience in Operations Management

Nice To Haves

Bachelor's degree
Work experience in public or private alternative transportation demand management (TDM)
Experience and thorough knowledge of DOT and/or OSHA regulations
Licensed Class B driver (Passenger and Air brakes endorsement)
Prior knowledge of DMV policies and procedures

Responsibilities

Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
Ensure that all bus routes are constantly operating and adequately servicing the client's needs.
Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management)
Hire (interviews, road tests, training, etc.), train, and develop new drivers.
Ensure compliance with all government regulatory agencies such as DOT, OSHA, and other state/local agencies.
Monitor and ensure compliance with safety regulations.
Be active in all internal and external audits.
Analyze and interpret ridership numbers and suggest route changes accordingly.
Review and approve biweekly timecards to limit meal break penalties and ensuring labor law compliance.
Support the development of company policy and procedures.
Additional duties and responsibilities may apply.