Assistant General Manager

Retail and Dining Positions • San Antonio, TX

9h

About The Position

As the Assistant General Manager – Full-Service Operations, you will support daily operations across both Front of House (FOH) and Back of House (BOH) within a high-volume Whataburger restaurant. This role is essential to ensuring food quality, speed of service, compliance, and an exceptional guest experience. The AGM will provide hands-on leadership, support team development, and help maintain a safe, high-performing, and guest-focused work environment. Strong leadership, problem-solving skills, and the ability to manage fast-paced kitchen operations are required. Bilingual proficiency is a plus.

Requirements

• Strong leadership skills with the ability to motivate and develop FOH and BOH teams
• Experience managing operations in a fast-paced, high-volume environment
• Working knowledge of food safety, kitchen operations, and cost control
• Hands-on leadership style with strong problem-solving skills
• Flexibility to work varied schedules, including nights, weekends, and holidays
• 2–4 years of FOH and BOH management experience in a high-volume restaurant or food service setting
• ServSafe Certification or ability to obtain upon hire
• Experience with inventory management, scheduling, and performance management

Nice To Haves

• Bachelor’s degree in Hospitality, Culinary Arts, or related field preferred; equivalent experience considered

Responsibilities

• Oversee Front of House (FOH) and Back of House (BOH) operations, including food preparation, cleanliness, inventory, equipment, and overall guest experience.
• Recruit, train, and develop team members while ensuring adherence to food safety, operational standards, and company policies.
• Ensure efficient kitchen operations, including food production, portion control, and recipe execution.
• Enforce health, safety, and sanitation standards in compliance with local regulations and company requirements (ServSafe preferred).
• Manage food costs, ordering, waste, and inventory to support efficiency and profitability.
• Address FOH and BOH challenges, including staffing, workflow, and operational gaps, using a solutions-focused approach.
• Assist the General Manager with scheduling, performance management, and overall restaurant success.

Benefits

• Medical, Dental, Vision & more
• Company-Paid Time Off & Holiday Premium Pay
• 401K Program
• Training & Development
• Associate Recognition Programs
• Dining & Merchandise Discounts
• Transportation & Parking Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager