Assistant General Manager - Jean Georges Steakhouse - Aria
About The Position
The Assistant General Manager at Jean Georges Steakhouse in Aria plays a vital role in supporting the General Manager by providing direction and leadership to the Assistant Manager and Restaurant Service team, aligned with the prestigious MGM brand. You will share responsibility for achieving operational and financial goals, monitoring staff performance, scheduling, and training. Additionally, you will execute initiatives from property F&B leadership, maintain facilities to meet MGM Resorts service standards, and ensure high customer satisfaction and exceptional guest experiences. Join us in leading a dynamic team dedicated to creating outstanding dining moments!
Requirements
- 2+ Years of Prior Relevant Experience required
- High School Diploma or GED required
- Must be 21 years of age or older
- Work varied shifts, including weekends and holidays preferred
Nice To Haves
- Previous relevant Management experience in a fine-dining, luxury, or high-volume restaurant preferred
- Previous experience managing employees under a collective bargaining agreement preferred
Responsibilities
- Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability.
- Execute on the restaurant's business plan and assist General Manager with developing and executing tactics to achieve goals and targets
- Assist General Manager with managing Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action. Manages Restaurant's guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room
- Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff.
- Owns restaurant's execution of F&B and/or company-wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff
- Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
