Assistant General Manager

Mason Group•Alcoa, TN

2d•Onsite

About The Position

Sun Tan City, a cornerstone of the Glow Brands family (which includes Planet Fitness and Buff City Soap), is one of the largest family-owned tanning salon chains in the country, operating approximately 250 salons in 20 states. Headquartered in Louisville & Elizabethtown, Kentucky, the company manages over 350 locations and employs over 2200 individuals. Glow Brands focuses on providing products, services, and knowledge-based recommendations to help clients look good, feel good, and build confidence. The company fosters a positive environment where employees are passionate about their brands, can learn valuable skills, and have opportunities for advancement and leadership. Excellent benefits are provided for both Full Time & Part Time Employees. This Assistant General Manager position, also referred to as Assistant Salon Director, is responsible for maintaining a high-energy, positive, and client-centric environment. The role involves driving store performance, ensuring superior client service, and maintaining operational excellence to meet or exceed productivity goals. The Assistant Salon Director will manage and supervise Tanning Consultants, leading by example in all company operations, and fostering a sense of urgency to achieve objectives while holding the team accountable for delivering an exceptional client experience.

Requirements

Management and/or Sales experience required.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills.
Ability to prioritize and delegate.

Nice To Haves

College education

Responsibilities

Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
Has reliable ability and transportation to go to the bank as needed.

Benefits

401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Personal & Manager Bonuses
Free Tanning
Special deals for friends & family members
Clean Environment
Employment growth opportunities
On-the-Job Training provided
Flexible scheduling
Convenient locations close to home
Competitive bonus plan
Options for Medical, Dental, Vision, STD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K (for Full Time Team Members)
Ability to earn paid time off (for Full Time Team Members)
Employee discount on products & services
Anniversary gifts for years of service
Fun contests and incentives for performance
Exclusive discounts at outside retailers
Free services for employees