Assistant General Manager

BHC • Clinton Township, MI

20h

About The Position

The Assistant General Manger at Sorelle contributes to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality, and compliance. DUTIES & RESPONSIBILITIES: Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times. Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative. Understand the philosophies of management and its owners. Display consistent attention to detail and follow through of all SORELLE policies. Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners. Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities. Adhere to the service foundation and philosophies established by SORELLE. Understand all programs, procedures, standards, specifications, guidelines, and training protocols. Offer positive solutions to problems or issues and be a voice that is part of the decision-making team.

Requirements

• Minimum 2-3 years of culinary service experience, preferably in a fine dining environment.
• Excellent communication and organization skills.
• Ability to interact professionally and diplomatically with a variety of business partners.
• Fluency in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint
• Prior experience with accounting software, POS systems, and payroll/HRIS systems.
• Must be able to sit and drive for extended periods and assist guests with luggage (up to 50 lbs).
• Availability to work evenings, weekends, holidays, and flexible shifts based on business needs.
• Must be able to safely operate a luxury vehicle in varying weather and traffic conditions.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Nice To Haves

• Bachelor’s Degree and /or Culinary degree preferred.

Responsibilities

• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.
• Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.
• Understand the philosophies of management and its owners.
• Display consistent attention to detail and follow through of all SORELLE policies.
• Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.
• Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities.
• Adhere to the service foundation and philosophies established by SORELLE.
• Understand all programs, procedures, standards, specifications, guidelines, and training protocols.
• Offer positive solutions to problems or issues and be a voice that is part of the decision-making team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager