Assistant General Manager (New Restaurant Opening!)

First Call Hospitality•Memphis, TN

27d•$55,000•Onsite

About The Position

Starting from $55,000 annually plus monthly training incentive of $750 Pay is based on location, experience, and qualifications etc. Monthly incentives after training vary and are based on restaurant profitabilityAt Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!Benefits offered for all Full-time Restaurant Managers:Medical, Dental, Vision & Pharmacy BenefitsDependent Care & Healthcare Flexible Spending AccountsCompany-provided Life and Disability insuranceHospital Indemnity, Accident and Critical Illness401(k) With Employer Match (age 21 & older)Access to financial advisors for budget and retirement planningOne Pass Gym Membership ProgramTuition ReimbursementCrewmember Assistance ProgramPet InsurancePerks & Rewards for Restaurant Managers:Weekly Pay!Competitive pay + monthly bonusPaid Time Off & Sick time8 paid Holidays a yearEarly closure for company eventsCasual Work AttirePerkspot Employee Discount ProgramsRaising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. Some locations may vary Job DescriptionYour Role at Raising Cane's:The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.Your Impact and ResponsibilitiesPurpose of the position:Hires and terminates all hourly, non-management crewmembersOwns the onboarding, status change and payroll process for all hourly crewmembersCreates crewmember work and training schedulesManages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)Acts as manager on duty and opens and closes the restaurantManages cash handling and ensures accountabilityGeneral to the role:Enforces Raising Cane's policies and standardsExecutes shift management meeting Raising Cane's operations and safety standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shiftProvides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderCompletes other duties as assigned

Requirements

Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
3+ years of restaurant or retail management experience
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
Possess a valid driver's license

Nice To Haves

New restaurant opening experience preferred

Responsibilities

Hires and terminates all hourly, non-management crewmembers
Owns the onboarding, status change and payroll process for all hourly crewmembers
Creates crewmember work and training schedules
Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
Enforces Raising Cane's policies and standards
Executes shift management meeting Raising Cane's operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned