Assistant General Manager

Gate Golf Club•Naples, FL

12d

About The Position

Established in 2023 and located in Naples, Florida, the Gate Golf Club ("The Gate") is a non-profit organization driven by a shared love for golf and a commitment to creating a lasting impact on the community. Scheduled to open in late 2026, The Gate consists of a 175-seat freestanding full-service restaurant, pavilion bar, concessions snack bar, 30-bay state-of-the-art practice range with Trackman technology, expansive putting green and putting course, and a Jacobsen-Hardy-designed 9-hole regulation-length golf course. Recognizing the limited availability of public courses in Southwest Florida, The Gate Golf Club is dedicated to making the sport more accessible for families, children, and players of all skill levels. The Assistant General Manager is a hospitality professional who has extensive multi-outlet food and beverage and new property launch experience in addition to managing complex operations. The Assistant General Manager will oversee all aspects of The Gate's Oakwood Grill and serve as Beverage Manager for all operations, ensuring exceptional customer experiences while maintaining financial sustainability. The Assistant General Manager provides strategic leadership, manages the staff, enhances facility services, and ensures the facility operates with a high level of efficiency. Reporting to the General Manager, the Assistant General Manager will interact frequently with the department heads to execute the mission of The Gate Golf Club. The Gate strives to accomplish three things: provide high-quality experiences at affordable rates to members of the greater Naples (SWFL) community, educate and train the next generation of the hospitality and golf workforce, and introduce golfers to the game through the integration of First Tee programming. Position Summary: The Assistant General Manager is responsible for the strategic and day-to-day leadership of the Oakwood Grill food and beverage operations, and for the development, oversight, and management of the beverage operations at The Gate Golf Club. This includes the management of Oakwood Grill, a 175-seat casual restaurant, and beverage concept development and implementation oversight for Oakwood Grill, the Pavilion, the Gimme Concessions, Hitting Bays, putting course and other service areas, and all banquet and catering functions. This individual will lead a diverse team of front-of-house and back-of-house professionals, ensuring exceptional service, high-quality offerings, and profitability across all outlets. The Assistant General Manager will be a member of The Gate Golf Club hospitality leadership team providing expertise in, but not limited to, culinary concept development, food and beverage conceptualization and oversight, operating and capital budgets, standard operating procedures, as well as operations oversight and hands-on management. The Assistant General Manager, in collaboration with the General Manager, will develop the operating budget and schedule with key milestones to ensure the successful grand opening of The Gate. The Assistant General Manager, in collaboration with the General Manager, will be responsible for all pre-opening activities including, but not limited to, pre-opening plan development, staff recruitment, hiring and training, food and beverage menu development, establishing vendor accounts and procurement to ensure a successful grand opening. The anticipated start date for this role is June 15, 2026.

Requirements

5+ years in hospitality, club management, or related field
Bachelor's degree or equivalent in Hospitality Management, Business Administration, or Food Management
Availability to work flexible hours, including weekends and holidays
Proficient in Microsoft Office and facility-based point-of-sale systems
Deep understanding of multi-outlet hospitality operations in a seasonal environment, and the ability to manage cross-functional teams
Strong financial acumen with experience in budgeting, cost control, and revenue growth
Skilled at interpreting financial statements and building comprehensive business plans
Inspiring leadership, excellent communication, and organizational discipline
Passionate about delivering high-quality service and fostering a strong team culture
Effective decision-maker in a dynamic, fast-paced environment
Confident public speaker and community ambassador
Regular exposure to outdoor conditions including heat, cold, and precipitation
Ability to lift up to 50 pounds, bend, stoop, climb, and work near moving equipment
Occasional exposure to mechanical parts, fumes, or hazardous materials
Able to meet the physical and scheduling requirements of a busy public golf facility

Nice To Haves

Food Management professional certification (preferred)
New property launch experience strongly preferred

Responsibilities

Oversee the annual food and beverage operating plan and budget for Oakwood Grill and the beverage plan and budget for all food and beverage outlets to ensure alignment with revenue goals and guest experience standards
Recruit, train, schedule, and supervise all Oakwood Grill food and beverage team members, including service staff, kitchen staff, and event/catering personnel
Recruit, train, schedule, and supervise all front-of-house beverage team members, including service staff, bartenders, and event/catering personnel for all food and beverage outlets, including, but not limited to, Oakwood Grill, The Gimme Concessions, The Pavilion, Hitting Bays and putting green
Ensure consistent adherence to food safety, sanitation, and workplace safety standards in compliance with local, state, and federal regulations
Implement and monitor purchasing and inventory systems to maintain appropriate stock levels and manage cost controls across all units
Collaborate with marketing and programming teams to develop promotions, packages, and event-driven activations to increase guest spending and enhance brand visibility
Maintain strong relationships with vendors, suppliers, and partners to optimize product quality and pricing
Lead the planning and execution of food and beverage service for internal events, tournaments, banquets, and external rentals
Ensure seamless communication and coordination between kitchen and service staff to maintain consistency in guest service and culinary execution
Uphold compliance with all alcohol service regulations; maintain certifications for responsible alcohol management programs (e.g., TIPS or R.A.M.)
Monitor guest satisfaction through feedback loops and service recovery efforts to maintain a high standard of hospitality across all touchpoints
Stay current with industry trends, emerging concepts, and guest expectations to evolve The Gate's food and beverage program