Assistant General Manager

Quality Fresca, LLC•Jacksonville, FL

21d

About The Position

Summary: The Assistant Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Responsible for the day to day leadership of people and financial management in order to achieve a return on investment. Essential Functions: Responsible for interviewing team members for restaurant operations. Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Responsible for schedule deployment and positioning employees. Coaches restaurant team on operational standards and takes corrective action as necessary. Maximizes profitability by assuring proper control are in place for cost of sales, labor, payroll, and other controllable costs in order to protect the business. Ensures management and employees adhere to operational systems and procedures. Accurately performs all administrative duties to include daily, weekly and periodic company financial reports in a timely fashion. Accountable for maintaining a fun, fast-paced atmosphere for our team members and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary. Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion. Maintains a professional image including punctuality, cleanliness, uniform and appearance standards. Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance. Other duties as assigned.

Requirements

High school diploma or equivalent required.
Associate Degree in business or related field preferred or equivalent experience in restaurant operations.
Must be ServSafe certified.
1-year restaurant management experience is required.
Quality Restaurant Operations
Financial Acumen
Good guest services skills
Quality Communication
Effective shift management skills
Computer skills
Driving skills
Self-disciplined and leadership skills
Ability to multi-task
Ability to effectively lead a restaurant team to achieve company goals
Adherence to company core values – Quality Way
Ability to communicate clearly
Ability to move, and remain in a stationary position
Ability to transport and/or move up to 50 pounds
Ability to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.

Responsibilities

Responsible for interviewing team members for restaurant operations.
Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion.
Ensures that the prepared food product meets operational, food safety and brand standards.
Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste.
Responsible for schedule deployment and positioning employees.
Coaches restaurant team on operational standards and takes corrective action as necessary.
Maximizes profitability by assuring proper control are in place for cost of sales, labor, payroll, and other controllable costs in order to protect the business.
Ensures management and employees adhere to operational systems and procedures.
Accurately performs all administrative duties to include daily, weekly and periodic company financial reports in a timely fashion.
Accountable for maintaining a fun, fast-paced atmosphere for our team members and guests.
Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!”
Ensures 100% guest satisfaction in areas of quality, service and cleanliness.
Takes corrective action as necessary.
Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas.
Ensures compliance with food safety and brand standards.
Ensures proper security procedures are in place to protect guests, employees and assets.
Responsible for guest and employee safety to reduce injury or accidents.
Completes administrative paperwork in a timely fashion.
Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.
Consistently exhibits the actions/behaviors which best demonstrate the company values
Perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives
Always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance.