Assistant General Manager

Sodexo Careers • Philadelphia, PA

7h • Onsite

About The Position

SodexoMagic is seeking an Assistant General Manager for a premium hospitality airport lounge at Philadelphia International Airport (PHL). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences! Success in this environment depends on operational controls, staffing precision and the ability to deliver a reliable, polished guest experience. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. Incentives Paid Airport Parking

Requirements

• have previous food and beverage experience within hotels, restaurants or similar upscale hospitality venues
• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service
• exhibit flexibility to take on additional responsibilities as needed
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs
• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience - 3 years
• Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

• oversees full P&L, labor, cost controls, forcasting and financial performance
• set, implement, and enforce service standards across all lounges
• lead, hire, train and develop management teams (floor managers, supervisors)
• maintain constant floor presence during peak periods
• lead by example
• ensure consistency in guest experience, service recovery, and brand execution
• oversee scheduling, staffing levels, and productivity aligned with flight volume
• drive accountability across FOH, bar and, kitchen leadership
• partner with corporate, airport authorities and vendors
• own compliance: DOH, safety, security and airport regulations
• lead menu transitions, seasonal changes and service rollouts
• identify operational gaps and correct as needed

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager