Assistant General Manager

Ferrellgas • Raleigh, NC

11d

About The Position

Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. Ferrellgas is searching for an Assistant General Manager. As an Assistant General Manager, you’ll play a pivotal role in shaping success across our regional service centers. This is your opportunity to lead high-performing teams, deliver exceptional customer experiences, and drive profitable growth—all while ensuring safety and operational excellence.
Why You’ll Love Working Here
At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:
Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
Employee Perks: Referral program, employee discount programs, and propane savings

Requirements

• Bachelor’s degree or equivalent experience in related field in lieu of a degree
• 4+ years management experience in operations management.
• Ability to thrive in a fast-paced work environment.
• Proficient in Microsoft Office including Excel, Word, and PowerPoint. Experience with Peoplesoft and Salesforce is preferred.
• Ability to maintain confidentiality.
• Excellent written and verbal communication skills with an emphasis on developing a positive rapport with company employees at all levels and outside constituents.
• Detail oriented with the ability to take projects/tasks through to completion.
• Strong time-management and organizational skills with the ability to effectively multi-task.
• Demonstrated problem-solving skills in a customer-focused environment.
• Demonstrated persistence to overcome obstacles and challenges with the ability to set and achieve challenging goals.
• Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
• Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Nice To Haves

• Experience with Peoplesoft and Salesforce is preferred.

Responsibilities

• Directs, supervises, and participates in the selection and evaluation of all candidates for employment, utilizing company hiring policies, procedures and practices in accordance with the plan set forth by the GM.
• Ensures all new hires are onboarded successfully and trained on company systems per their job requirements.
• Leads, motivates, and inspires a team capable of executing plans and strategies.
• Provides a clear sense of priority and focus to manage team performance with a wide range of daily responsibilities.
• Diagnoses and identifies appropriate actions to constantly improve team performance.
• Provides leadership for problem resolution to facilitate improved working relationships.
• Holds employees accountable to Ferrellgas’ high company standards.
• Maintains professional working relationships with direct reports, colleagues, corporate employees, and superiors.
• Provides analysis and works with the GM of optimal operational headcount to meet dynamic business demands.
• Identifies and provides mentorship for future leaders within the organization. Provides a clear path for career development and advancement.
• Maintains open communication between General Manager as well as Regional Manager in times of coverage for the GM.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Coordinates with Customer Service team to ensure a high level of service is maintained.
• Anticipates the needs of Ferrellgas partners and is responsive to those needs.
• Effectively communicates company goals and directives to the service center team while cultivating and maintaining high employee morale.
• Ensures compliance with local, state & federal regulations governing the storage, sale, and delivery of propane.
• Obtains and maintains local and state licensing requirements.
• Maintains a safe working environment by ensuring that all equipment is in good working condition. Completes needed repairs in a timely manner.
• Provides for and ensures completion of CETP and other required safety training and certifications.
• Facilitates regularly scheduled safety meetings.
• Maintains a drug free workplace by adhering to company drug testing policies and reasonable suspicion procedures.
• Maintains up to date, accurate Yard Tank and Cylinder inventory.
• Ensures that adequate non-gas inventory is on hand to operate the business. Confirms that purchases are coded properly per accounting standards and reconciled annually.
• Records thorough month-end propane inventory.
• Reconciles Asset Inventory per company policy and confirms proper accounting of transferred and disposed assets.
• Utilizes technology to decrease expense cents per gallon.
• With the help of the management team, develops and executes delivery and service routes that address customer needs in a cost-effective manner.
• Anticipates future needs/opportunities and integrates them into the annual business plan.
• Using evidence-based management principles, coaches and provides instruction for consistent improvement in key performance metrics.
• Accountable for execution against key performance indicators (KPIs), standards and systems to measure performance, such as: Productivity Metrics, Fleet Utilization, Asset Utilization, and Labor Management.
• Understands, analyzes, and utilizes P&L statements and other business reports.
• Develops plan and manages operations to achieve budgeted DCF goals.
• Analyzes and approves Authority for Expenditure (AFE) requests to ensure that company ROA goals are met. Analyzes existing AFE performance for adherence to original goals.
• Maintains brand image and good working operation of customer installations and company facilities.
• Interfaces with key high impact accounts within service center.
• Develops working relationships with key customers at the local level.
• Maintains a high profile with trade organizations, civic groups, and government bodies to improve the local business climate and relations with the community.
• Recommends strategies for improvement based on market research and competitor analysis.
• Works alongside Account Managers and Sales Team to ensure that new and existing accounts are serviced per contract.
• Reacts to market opportunities and plans for internal organic growth.

Benefits

• Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
• Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
• Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
• Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
• Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
• Employee Perks: Referral program, employee discount programs, and propane savings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees