Assistant General Manager
Amirian Careers•Las Vegas, NV
•Onsite
About The Position
The Assistant Manager is responsible for creating a culture that reflects the company values. This role involves managing the daily operations of the restaurant, including the selection, development, and performance management of employees. Additionally, the Assistant Manager oversees the inventory and ordering of food and supplies, works to optimize profits, and ensures guest satisfaction with their dining experience. The Assistant Manager reports directly to the Restaurant General Manager.
Requirements
- Must be ServSafe certified
Responsibilities
- Creating a culture that reflects the company values
- Managing the daily operations of the restaurant, including selection, development and performance management of employees
- Overseeing the inventory and ordering of food and supplies
- Optimizing profits
- Ensuring the guests are satisfied with their dining experience
- Adhere to company standards and service levels to increase sales
- Ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintaining a safe, secure, and healthy environment by establishing, following, and enforcing sanitations standards and procedures and complying with health and legal regulations
- Ensuring consistent high quality food preparation and service
- Maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Maintaining accurate inventory and control cost of goods
- Supervising portion control and quantities of preparation to minimize waste
- Estimating food needs, placing orders with distributor, and scheduling the delivery of food and supplies
- Upholding all ServSafe guidelines
- Completing weekly Food Excellence Self-Assessment
- Ensuring positive guest service in all areas
- Responding to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Ensuring a safe working environment for employees and guests to reduce the risk of injury and accidents
- Completing accident reports promptly in the event that a guest or employee is injured
- Managing shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Investigating and resolving complaints concerning food quality and service
- Ensuring all employees complete training
- Communicating job expectations, planning, monitoring, and enforcing policies and procedures
- Developing employees by providing ongoing feedback and establishing performance expectations
- Preparing schedules and ensuring that the restaurant is fully staffed for all shifts
- Developing Crewmembers to become Shift Leaders and developing Shift Leaders to become Assistant Managers
- Maintaining compliance with all state, local and federal regulations, as well as company policies and procedures
- Performing loss prevention audits to ensure all laws are being followed
- Upholding company’s purpose and values
- Keeping Restaurant General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggest alternative courses of action
- Completing job responsibilities in a timely and effective manner
- Maintaining a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Accomplishing company goals by accepting ownership
- Performing other duties and responsibilities as required or requested
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
