Assistant General Manager

Panera Bread•Fond du Lac, WI

1d•Onsite

About The Position

At Panera, leaders are celebrated for bringing out the best in their teams. This role offers perks, a welcoming culture, and the opportunity to make a real impact daily. As an Assistant General Manager, you will lead a team and a neighborhood bakery-cafe, inspiring and celebrating your team, partnering with the General Manager in overseeing operations, delighting guests, and growing the business. You will also take ownership of hiring, training, and development at your location. Panera has over 2,000 bakery-cafes across the U.S. and Canada, focusing on handcrafted meals with freshly baked artisan bread, free of items on their 'No No' List. The company is committed to giving back to the community through Panera Cares community cafes, day-end donations, and partnerships with local non-profit organizations, fostering a culture of warmth, belonging, growth, and trust.

Requirements

Minimum age: 18 years of age
ServSafe certification (or ability to achieve)
Proven ability to drive positive results through strong business acumen required
Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities
Ability to lift, carry, push, or pull objects 50 pounds
Capability to stand and walk for up to 6 hours
Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!
Successful completion of a background check

Nice To Haves

1+ years of restaurant management experience

Responsibilities

Support your General Manager by making key decisions and problem solving
Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team
Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors
Work as a team to ensure every guest is delighted by the quality of our food, service, and our team
Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team
Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory
Help build our Culture of warmth, belonging, growth, and trust