Assistant General Manager

Related • Chicago, IL

2d • $60,000 - $68,000

About The Position

Do you know property management inside and out? Love helping residents while keeping the numbers in check? We’re looking for a hands-on, detail-driven Assistant General Manager to join our team at Roosevelt Square and help lead day-to-day operations at one of our garden-style communities. You’ll be the go-to person for residents, help keep the office running smoothly, and work side-by-side with the Community Manager to create a place people are proud to call home.

Requirements

• 2+ years of experience in property management or as an Assistant Community Manager
• Strong knowledge of landlord/tenant laws and property regulations
• Excellent customer service and communication skills
• High attention to detail, especially with billing and reporting
• Proficient in property management software (Yardi, OneSite, or similar)
• Strong time management and the ability to juggle competing priorities
• A team mindset and a solutions-first attitude
• High school diploma or equivalent required; additional education a plus

Nice To Haves

• additional education a plus

Responsibilities

• Support all aspects of resident relations—from onboarding to move-out
• Respond to resident concerns and follow up on service requests
• Lead a smooth and welcoming move-in process with strong attention to detail
• Manage the leasing office: order supplies, support leasing team, and assist with marketing
• Oversee resident billing and ledger accuracy
• Follow up on delinquencies, process legal notices, and manage collections
• Assist with budget tracking, reporting, and invoice processing
• Process write-offs, evictions, and financial documentation in line with policy
• Partner with the Community Manager to onboard and support leasing team members
• Jump in to assist with tours or leasing tasks when needed
• Help manage community promotions and local business partnerships
• Share ideas to boost performance and improve systems
• Stay current on local, state, and federal housing laws
• Track lease violations and handle resident documentation
• Ensure accuracy in all resident files and system records
• Support audit readiness and assist with affordable housing compliance (if applicable)

Benefits

• Competitive pay with growth opportunities
• A team-first, high-energy work environment
• Paid time off—we believe in work-life balance
• Total rewards package including medical, dental, vision, life insurance, and 401(k)
• Ongoing learning and development to help you grow
• A chance to make a real impact in a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees