Assistant General Manager
About The Position
As an Assistant General Manager, you will be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You will lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you will take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You will work a 45-hour week, with 40 hours at regular pay and 5 hours at time and a half, providing a balanced and rewarding work experience.
Requirements
- One to two year restaurant/retail management experience.
- High School Diploma or General Education degree (GED)
- Must be at least 18 years of age
- Is a dynamic, positive leader, a self-starter, proactively driven to get things done
- Excellent oral and written communication skills
- Strong interpersonal and conflict resolution skills with exceptional team building capability
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Basic business math and accounting skills along with computer literacy
- Strong analytical/decision-making skills
Responsibilities
- Ensure consistent customer satisfaction by eectively modeling the MIC Success Routine and prioritizing customer needs.
- Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
- Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise.
- Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
Benefits
- A commitment to promote from within
- Training and mentorship programs
- Live Más scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Bonus potential is based on percentage of restaurant's controllable profit
- Eligibile for accrued paid vacation and sick time
- Flexible schedules- day, night, evening, and late-night shifts
- Medical benefits after meeting eligibility requirements
- 401K plan with 4% match after meeting eligibility requirements
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Food Services and Drinking Places
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
