Assistant General Manager

Tio Edison•Edison, NJ

16d

About The Position

At Triple T Hospitality, our Mission is to achieve “GREATNESS”. Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn’t good enough - GREATNESS is remembered. The Assistant General Manager supports the General Manager in overseeing daily restaurant operations. This role is hands-on and focused on team leadership, guest satisfaction, and operational excellence. The Assistant Manager helps ensure that service, quality, and cleanliness standards are consistently met while fostering a positive and productive team culture.

Requirements

Minimum 3-5 years of high volume full service restaurant management experience.
Strong communication and interpersonal skills.
Ability to lead by example and foster a team-oriented environment.
Solid understanding of restaurant operations and guest service best practices.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Passion for hospitality and a commitment to excellence.
Willingness to learn and grow within the company.

Responsibilities

Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both guests and team members.
Assist in supervising, coaching, and motivating front-of-house and back-of-house staff to ensure high performance and morale.
Support the execution of opening, mid, and closing procedures. Ensure smooth shift transitions and operational consistency.
Help onboard new team members and support ongoing training efforts to uphold service and quality standards.
Assists in development of Front of House Mgt
Address guest concerns promptly and professionally, turning challenges into opportunities for service recovery.
Ensure adherence to health, safety, and sanitation standards. Monitor compliance with company policies and procedures.
Assist with inventory management, ordering, and receiving to ensure proper stock levels and minimize waste.
Support scheduling efforts to ensure appropriate staffing levels and labor cost control.
Help maintain a clean, safe, and well-functioning restaurant environment, including equipment and facility upkeep.
Understand key performance indicators (KPIs) and assist in achieving sales, labor, and cost goals.