Assistant General Manager

Pattern • Bethlehem, PA

6h • Onsite

About The Position

Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We are looking for an Assistant General Manager to help lead operations in our Hebron, KY warehouse. This role supports the General Manager in ensuring efficiency, accuracy, and safety across warehouse functions—including inventory control, receiving, picking, shipping, and facility management. You will play a key role in supervising daily operations, supporting team leads, and ensuring that performance standards are consistently met.

This is a full-time role and will work on-site based in Bethlehem, PA.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• 5+ years of warehouse leadership or supervisory experience.
• Knowledge of warehouse operations, inventory management, and relevant KPIs.
• Familiarity with warehouse management software and databases.
• Strong leadership, communication, and problem-solving skills.
• Ability to support and motivate staff in a high-volume, fast-paced environment.

Responsibilities

• Directly own overseeing warehouse operations and performance goals across a 24/7 operation.
• Supervise and coach all salaried leaders across inventory, quality, logistics, and shipping functions.
• Help maintain warehouse security, safety standards, and compliance with legal regulations.
• Monitor KPIs and provide input on staffing, scheduling, and resource allocation.
• Assist with workflow planning, equipment layout, and continuous improvement projects.
• Act as a point of escalation for day-to-day operational issues, working closely with staff to resolve them quickly.
• Partner with the General Manager to foster a positive, results-driven culture within the warehouse team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager