Assistant General Manager

ProFormance Builder Solutions • Fort Pierce, FL

80d • $85,000 - $95,000

About The Position

The Assistant Branch General Manager (AGM) is a hands-on operations leader responsible for the day-to-day running of a smaller branch location. This role supports the Senior General Manager by managing daily operational activity, ensuring safety and quality in the field, maintaining inventory controls, and delivering exceptional builder and customer service. The AGM will be mentored by the Sr. GM with the objective of developing into a Branch General Manager.

Requirements

• Experience in a Proformance Area Manager or lead operational role, preferably in construction, contracting, or a closely related field.
• Solid understanding of field operations, inventory management, and safety/compliance fundamentals.
• Strong organizational, communication, and coaching skills.
• Comfortable using Microsoft Dynamics or similar systems for tracking work orders, audits, and reporting.
• Ability to manage competing priorities and remain calm in a fast-paced environment.
• Willingness to be coached and grow toward a General Manager role within 1–2 years.

Nice To Haves

• Bachelor’s degree in Construction Management, Business Administration, or related field.
• OSHA or safety management certification.
• Prior experience working in a branch environment or multi-site operations.

Responsibilities

• Manage daily branch operations to deliver on productivity, efficiency, and local financial targets for a smaller branch footprint.
• Monitor inventory accuracy and enforce material accountability to minimize waste and shortages.
• Coordinate and route field technicians/repair technicians to ensure timely completion of work orders and adherence to company standards.
• Track work order duration and route optimization; coach technicians to meet expected cycle times.
• Support subcontractor payroll, chargebacks, and trade-cycle monitoring in coordination with Sr. GM.
• Execute tasks with emphasis on speed, quality, safety, and an outstanding customer experience consistent with Proformance standards.
• Promote and enforce a culture of safety throughout the branch, complete required field and branch safety checks.
• Create, review, and submit daily/weekly safety audits and tickets in Dynamics as directed by Sr. GM.
• Ensure compliance with OSHA and company safety policies for employees and subcontractors.
• Assist in incident investigations, implement corrective actions, and monitor safety metrics.
• Maintain regular field presence within the branch’s operating area to observe, support, and coach field activity (field techs and area managers).
• Facilitate field meetings with build partners to review performance, quality, and safety; escalate trends to Sr. GM.
• Help build and sustain positive relationships with builders through proactive communications and local customer service activities.
• Act as a responsive point of contact for builder and customer concerns when directed by the Sr. GM, ensuring timely resolution.
• Participate in a structured mentorship program with the Sr. GM to develop leadership, operational, and financial skills necessary for a GM role.
• Deliver day-to-day coaching and training to field technicians, area managers, warehouse associates, and repair technicians.
• Identify talent and readiness within the branch; prepare high-potential employees for advancement through development plans.
• Supervise and support field technicians, area managers, repair technicians, and warehouse staff; hold team members accountable for performance and SOP compliance.
• Set clear expectations, provide frequent feedback, and conduct performance discussions per Sr. GM guidance.
• Foster a collaborative, growth-oriented team environment focused on consistent execution and continuous improvement.
• Support subcontractor recruiting efforts by engaging in local field activities and identifying qualified trade partners.
• Build relationships with potential subcontractor candidates and collaborate with Corporate Recruiting for onboarding.
• Help maintain adequate trade coverage for branch needs in partnership with Sr. GM and Recruiting.
• Maintain accurate records of daily operations, safety audits, performance metrics, and inventory status.
• Prepare and submit branch activity and performance reports to the Sr. GM in a timely manner.
• Assist with administrative tasks including subcontractor payroll inputs, chargeback documentation, and resource scheduling.
• Perform weekly and monthly inventory counts to ensure accuracy and accountability.
• Log additional material picks and returns in SAGE to maintain accurate material flow records.
• Ensure all shop pulls in Dynamics are accurate and properly tracked.
• Oversee organization and cleanliness of the warehouse to maintain efficiency, safety, and a professional appearance.
• Partner with Sr. GM to identify inventory trends, shortages, or surplus materials and develop corrective actions.

Benefits

• Comprehensive Health Coverage: We’ve got you covered with medical, dental, and vision insurance to keep you and your family healthy.
• Secure Your Future: Start planning for the long term! You’ll be eligible for our 401(k) plan after just 3 months of employment.
• Time to Recharge: Enjoy 10 days off in your first year, plus 9 paid holidays and a floating holiday to use as you choose!
• Work Hard, Play Hard: Our culture is driven, dynamic, and supportive, so if you thrive in a fast-paced environment where hard work is recognized, you’ll fit right in!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees