Assistant General Manager

Associa•Austin, TX

7h•Onsite

About The Position

The Assistant General Manager (AGM) is a performance-driven leader who provides support to the General Manager (GM). This position requires overall leadership qualities to preserve, protect, and enhance a luxury high-rise multi-family community, interacting with homeowners and residents, vendors, board and committee members, onsite staff, and the corporate office. The AGM will work collaboratively with the GM on homeowner and resident services, facility management, project oversight, committees, proactive and clear communications, and staff support. This job includes other duties as assigned.

Requirements

Professional verbal and written communication skills are required.
Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, Power Point)
Proficiency with Zoom, Teams, and/or other remote meeting platforms.
Proficiency with community website (BuildingLink).
Increase employee engagement and satisfaction through a hands-on collaborative leadership.
Responsiveness to GM, board, residents, on-site staff members and Somerset office.
Confidentiality and discretion in the performance of all duties and responsibilities.
Basic knowledge of accounting, financial statements, and managerial reports.
Detail orientation with a sense of urgency and ability to prioritize tasks.
High School Diploma required.

Nice To Haves

Associate or bachelor’s degree preferred.
1-3 years of Community Association experience preferred.
Prior supervisory experience preferred.

Responsibilities

May coordinate maintenance programs relating to the interior and exterior conditions and appearance of the property.
Responsible for prompt and positive response to request from homeowners and residents and to constantly assess homeowner and resident needs to assure timely resolution of problems.
May be engaged in the day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements.
May participate in the development and administration of the strategic property plan and budget for the property.
May assist in the collection, analysis, and reporting of data required to provide accurate and current assessments of property management objectives.
May provide training and resources for employees to conduct their duties with reasonable ease.
May coordinate timely and accurate ADP payroll processing each pay period.