Assistant General Manager

STATE OF PLAY•New York, NY

8d•$75,000 - $85,000

About The Position

The world’s first Social Darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts® experience to create a truly unique entertainment destination. Operated in the U.S. by State of Play Hospitality, Flight Club currently has 10 locations open nationwide, with an additional four locations set to open over the next year. To date, more than 10 million people worldwide have experienced Flight Club, with over 800 million darts thrown. Learn more at FlightClubDartsUSA.com. Position Purpose: The Assistant General Manager helps the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader of the management and hourly team members who is comfortable taking responsibility to get things done. This individual embraces our standards, systems, welcomes change within a growing Company and leads by example every shift. The Assistant General Manager understands the business growth and development of the team with improvement plans and continued training. Our Mission Is At State of Play, our mission is to create moments of joy and connection through the power of play. Our Values Are: We Take the Initiative: Actions speak louder than words. We’re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen. We’re Thoughtful: We think about the bigger picture. We default to listening and encouraging different views to our own. By being deliberate and considerate, team members will enjoy working with us and we will make better decisions. We Strive for Excellence: We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed. We Celebrate the Wins: Let’s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.

Requirements

Must pass a background check prior to being hired
5yrs of management experience in customer service or hospitality
2yrs of experience managing ordering and inventory in F&B operations
Competent in MS Office Suite (Outlook, Word, Excel)
Required food, alcohol, and allergen certification maintained throughout employment. Additional state qualifications may apply per location
Available to work various shift times and days, including weekends and holidays
Ability to effectively communicate verbally and digitally
Self-driven, results oriented, and proactive attitude
Able to stand and/ or walk for long periods of time
Ability to lift over 50+ lbs. if necessary
Legally authorized to work in the US

Responsibilities

Ensures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs
Works with General Manager and management team to develop and execute strategies to achieve operational goals
Proactively communicates staffing needs, ensures proper hiring while balancing labor control
Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience
Identifies and monitors training and development needs including conducting performance evaluations to measure successes and identify developmental areas of opportunity
Responsible for the overall bar operation including ordering product, updating product, department meetings, monthly inventory, and maintaining cost control
Empowers the team to lead confidently