Assistant General Manager
About The Position
Midtown Athletic Club is searching for an Assistant General Manager to join our world class team at our flagship club in Chicago, IL (2444 N Elston Ave, Chicago, IL 60647). Check out our beautiful club here: Midtown Athletic Club Chicago - Health Club and Gym Chicago The Assistant General Manager (AGM) is a senior member of the leadership team, and as an extension of the General Manager, is responsible for driving an exceptional experience for both members and associates. This position plays a crucial role in developing teams, creating a culture of accountability through the lens of our core values, and enhancing strong member communities. Salary range: $125,000 - $135,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.
Requirements
- Talent Development
- Team Accountability
- Hospitality Service
- Labor Optimization
- Difficult Conversation Management
- Profit and Loss (P&L) Management
- Staff Meetings
- Data Analysis
- Team Coaching
- Time Management
- Financial Acumen
Responsibilities
- Team Development
- Foster core values
- Hiring/onboarding
- Creating a culture of accountability
- Professional development of team
- Recognition
- Career pathway
- Performance management
- Host weekly Tactical meetings
- Set the table for the member experience
- Real time coaching/role modeling
- Modeling core values
- Daily walks / club eyes
- Labor efficiency
- Surprise & Delights
- Front lines set up for success
- Memorable Moments training
- Act as an extension of the General Manager
- Member issues / behavior
- Associate / ER issues
- Trainings
- Creating a culture of accountability
- Assigned champion (roles vary by club)
- Accountability Pulse Survey
- Associate turnover
- Internal promotions
- Performance metrics/training comp
- Friendliness
- Cleanliness
- Interactions / Engagement metrics
- Consolidated financial performance
Benefits
- Complimentary club membership
- Discounts on Midtown products and services
- Access to hundreds of free courses for professional development
- Health insurance for eligible full-time associates (30+ hours a week)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
