Assistant General Manager
About The Position
Related’s Luxury building in Roosevelt Island is seeking an Assistant General Manager to join their team. Build Your Career With Related Management Company A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards. 🔗 Explore careers at www.Related.com For details on our hiring policies and privacy practices, visit our Privacy Policy.
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 3+ years of operations and luxury customer service experience
- Ability to navigate financial P and L statements, variance reports and budgets
- Ability to lift up to 50 lbs
- Available to work a flexible schedule, including evenings and weekends
Nice To Haves
- Property management or hospitality experience highly preferred
- LIHTC or similar program experience or training preferred; Must be able to obtain professional certification through company-sponsored training course within first 3 months of employment
- Yardi or similar software experience preferred
Responsibilities
- Assist with oversight of day-to-day building operations
- Establish best practices and systems for office operations, policy and procedures
- Engage third-party vendors and suppliers for appropriate services
- Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building
- Ensure efficient and courteous response to all resident requests, inquiries and concerns
- Assist in the development and implementation of resident relation activities and events
- Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.
- Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc.
- Collect and post all resident rent payments and manage accounts receivables
- Coordinate the filing of legal proceedings in accordance with local ordinances
- Additional projects as assigned
Benefits
- Comprehensive Medical, Dental, Vision, Life, Disability & Flexible Spending Accounts
- Paid Time Off & holidays
- 401(K)
- Tuition reimbursement
- Robust modern fertility program
- Incentive bonus program
- Commuter benefits
- Employee Assistance Program & more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
